Privacy policy
Privacy policy under the GDPR: purposes of processing, legal bases, data subject rights and contact details.
This English version is a courtesy translation. Only the German version is legally binding.
Privacy policy
Protecting your personal data is important to us. We process personal data exclusively on the basis of the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).
Controller
lokalKraft Digital Energy Austria – Gesellschaft für Digitalisierung und erneuerbare Energiegemeinschaften Gumpendorfer Straße 93/9, 1060 Wien, Österreich Email: post@lokalkraft.at
Hosting and server logs
When you visit this website, our server processes technically necessary data (IP address, time, page accessed, user agent) in log files. The legal basis is our legitimate interest in secure and stable operation (Art. 6(1)(f) GDPR). Logs are retained only for a short period.
Contact and enquiry forms
When you use our forms, we process the data you enter solely to handle your enquiry (Art. 6(1)(a) and (b) GDPR). Enquiries are delivered to us by email and are not stored permanently in the website database.
Cookies and consent
In its basic state, this website is cookie-free. Optional categories (e.g. external maps or videos) are only loaded after you give your consent; your choice is stored locally in your browser and can be changed at any time via "Cookie settings" in the page footer.
External content
Embedded third-party content is only loaded after you give your consent. When it loads, your IP address may be transmitted to the respective provider; that provider's privacy policy applies.
Protection against automated requests
To protect our forms, we use Cloudflare Turnstile (legitimate interest, Art. 6(1)(f) GDPR). In doing so, Cloudflare, Inc. processes technical connection data (including your IP address) to distinguish humans from bots. Further information: https://www.cloudflare.com/privacypolicy/
Audience measurement
We use self-hosted, cookie-less analytics that do not build user profiles and do not permanently store IP addresses (Art. 6(1)(f) GDPR).
Error logging
Technical errors on the website are logged in a self-hosted system to ensure reliable operation (Art. 6(1)(f) GDPR). No data is passed on to third parties.
Recipients and processors
Emails are sent via Microsoft 365 (Microsoft Ireland Operations Ltd.). Where required, data processing agreements are in place with service providers.
Participation applications (energy community)
If you submit an application via the participation form, we process the information you provide (contact details, address of the consumption site, metering point number, annual electricity consumption, and generation plant data where applicable) to review and process your participation in the energy community (Art. 6(1)(b) GDPR). If you are admitted, the data is transferred to our member/participant administration; rejected applications are automatically deleted after 90 days.
Your rights
You have the right to access, rectification, erasure, restriction of processing, data portability and objection. You can withdraw any consent you have given at any time. To do so, please contact post@lokalkraft.at. You also have the right to lodge a complaint with the Austrian Data Protection Authority (www.dsb.gv.at).